Support
Last updated 21 September 2026
CTS Fitness is a workout tracking app: log your lifts and cardio, watch your personal records move, and share a lift with friends if you want to. This page is how you reach us.
Contact us
Email josh@camotechsolutions.com.au.
We aim to reply to all support email within 2 business days, and to reports of objectionable content or abusive behaviour within 24 hours.
Reporting content or a user
CTS Fitness has zero tolerance for objectionable content and abusive behaviour. You can act on it yourself, immediately, from inside the app:
- Report a post — tap the ⋯ menu on the post, then Report.
- Report a comment — tap the ⋯ menu on the comment, then Report.
- Block a user — tap the ⋯ menu on any of their posts or comments, or open Friends, then Block. Blocking takes effect immediately and is mutual: you stop seeing each other's posts and comments, and you can no longer be sent friend requests by them.
- Manage blocks — Settings → Blocked Users.
Every report reaches us directly. We review reports and remove content or terminate accounts that breach our Terms of Use. If you would rather report something by email, write to josh@camotechsolutions.com.au and tell us the username and what you saw.
Deleting your account
You can delete your account and all of its data from inside the app: Settings → Delete Account. This is immediate and permanent — your workouts, cardio sessions, presets, posts, comments and friendships are erased and cannot be recovered. There is no waiting period and you do not need to contact us first.
If you cannot sign in to delete the account yourself, email us from the address on the account and we will delete it for you.
Common questions
I forgot my password.
Email us and we will send a reset link to the address on your account.
Who can see my workouts?
Nobody but you. Your training log is private. The only things other people can see are the posts you deliberately choose to share, and those are visible only to friends whose requests you have accepted.
Are the AI workout suggestions medical advice?
No. They are generated suggestions for informational purposes only. See the Terms of Use. Consult a qualified professional before starting or changing a training programme.
Something is broken.
Email us with your device model, iOS version and what you were doing when it happened.